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    Jason Stroll

    @Jason Stroll

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    Best posts made by Jason Stroll

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    Latest posts made by Jason Stroll

    New Serial Tap Pro not an option

    Hello.

    Recently Purchased a Serial Tap Pro. When inserting into a Win10 Pro laptop device manager correctly sees it as "IO Ninja Serial Tap Pro". Device manager appears happy with the device.

    When i open Ioninja ver 5.7.5, Drop down to "IO ninja hardware", Serial Tap Pro is not an option, only Serial Tap. If I select Serial Tap when it opens I don't have anything under the Tap: drop down.

    When I go to ioninja settings, My Account I don't see serial tap pro listed. I only see com.ioninja.io.serial-tap. I am not sure if I should be seeing a serial-tap-pro Capability ID here?

    Any suggestions or help would be appreciated.

    Thanks

    • Jason
    posted in Support & Troubleshooting •