Navigation

    IO Ninja IO Ninja Forum
    • Register
    • Login
        No matches found
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    1. Home
    2. fgrfl
    3. Posts
    • Profile
    • More
      • Following
      • Followers
      • Topics
      • Posts
      • Best
      • Groups

    Posts made by fgrfl

    RE: Time to transfer credits to another account

    Thanks, the credits now arrived

    posted in Support & Troubleshooting •
    Time to transfer credits to another account

    With the release and update to the new licencing model, I got a certain amount of credits on the new account that I created with the same email address that I used to purchase a company licence earlier for the previous version.

    To allow other users from my company to use paid features in the new version, I created a new workgroup account and transfered all the credits to it.

    However they have not arrived yet. How long can this transfer take?
    Since this is a relatively new feature, there is the possibility of a bug and the credits being lost.

    posted in Support & Troubleshooting •