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    fgrfl

    @fgrfl

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    Best posts made by fgrfl

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    Latest posts made by fgrfl

    RE: Time to transfer credits to another account

    Thanks, the credits now arrived

    posted in Support & Troubleshooting •
    Time to transfer credits to another account

    With the release and update to the new licencing model, I got a certain amount of credits on the new account that I created with the same email address that I used to purchase a company licence earlier for the previous version.

    To allow other users from my company to use paid features in the new version, I created a new workgroup account and transfered all the credits to it.

    However they have not arrived yet. How long can this transfer take?
    Since this is a relatively new feature, there is the possibility of a bug and the credits being lost.

    posted in Support & Troubleshooting •