I just got a device, this is my first attempt to use IO Ninja, but when I connect to the device, I get an error
Serial Tap Cannot open port: Entity not found
Could you please share a screenshot of the Serial Tap driver property page from the Device Manager? This is how it should look:
The error above (most likely) means that WinUSB drivers for the Serial Tap are not installed. You probably used a -CORE
or a portable (.7z
) package -- those do not include drivers.
To fix that, you can either install drivers separately (available in the download section) or use the -FULL
installation package.
Also, Happy New Year!