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    Posts made by Will Dean

    RE: TCP Analyser Layered on Ethernet Tap Receives Nothing

    Hi @vladimir - thanks for the reply.

    I just tried it again just now and the filters did work, but I think what's happening is this:

    • If you create a session by selecting Ethernet TAP and adding the TCP Flow Layer at session creation, the filters work
    • If you create a simple Ethernet TAP session and then later click on the "gear" button and add the TCP Flow Layer, then the filters don't work. This only really happened because I was adding/removing the TCP layer for testing.

    I'll email you the session because I get a privilege error if I try to add it here.

    posted in Support & Troubleshooting •
    RE: TCP Analyser Layered on Ethernet Tap Receives Nothing

    Hi Vladimir - many thanks for looking at this for us. That fix is definitely an improvement in that when we have no filter set, we do now see lots of TCP traffic.

    But it seems there is a problem with the filter - apparently entering anything into the flow analyser's filter stops us seeing anything. Am I right in thinking that we should be able to enter an IP address OR a TCP port number into that box? Whatever we enter we see no traffic at all.

    BTW, very minor nit, but the placeholder text in the filter box reads "Enter a filter andress...", not "Enter a filter address...".
    (There may be better wording anyway if it can also take a port number)

    Thanks!

    posted in Support & Troubleshooting •
    RE: TCP Analyser Layered on Ethernet Tap Receives Nothing

    Some more experiments with layering filters onto Ethernet Tap:

    • UDP Flow Analyser is the same as TCP Flow Analyser - nothing is logged
    • TX/RX Filter layer - the "show Tx/Rx" checkboxes have no effect - everything is logged regardless ( I don't care about this, it was just a test).

    It does seem that we have some general problem with using layers on an Ethernet Tap.

    posted in Support & Troubleshooting •
    TCP Analyser Layered on Ethernet Tap Receives Nothing

    Hi,

    We're using 5.1.2 with an Ethernet Tap, and we'd like to use the TCP Analyser as a layer on the Ethernet Tap. However, when we add this layer to the Ethernet tap, we see nothing in the log other than the various messages to do with opening the hardware - no TCP data is logged at all.

    • If we run just the tap without the TCP analyser we see traffic
    • If we add the TCP analyser as a layer on pcap we see traffic
    • But if we use TCP Analyser with the Tap, we see nothing.

    We have no filters set.

    The TX and RX counters are live and incrementing in the Information window.

    How should we go about diagnosing this?

    posted in Support & Troubleshooting •