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    Posts made by dunc

    RE: HID/USB Monitor - device enumeration empty

    Hi Vladimir,

    thanks for the quick reply and indeed, it looks like I screwed up with the most BASIC instruction: rebooting after installing. 😕

    When trying everything again today, it worked like a charm. Of course.

    The only thing that you might be interested in: while the enumeration and device selection work fine now even w/o elevated privileges, I need to run with elevated privileges in order to actually capture some data. W/o elevation, capture attempts lead to "access denied" messages. But that is no issue, of course, just information.

    Thanks for pointing me in the right direction, I promise I will pay more attention to the instructions next time.

    Cheers,
    Jörg

    posted in Support & Troubleshooting •
    HID/USB Monitor - device enumeration empty

    Hi,

    I'm currently evaluating IO Ninja and try to get the HID Monitor up and running (on Windows). Usbpcap is installed correctly, and both the normal HID terminal as well as the USB endpoint sessions work fine, they enumerate the USB/HID devices properly and I can open them.

    However, the HID Monitor does not enumerate the HID devices. The drop-down list is just empty, even after trying to "refresh". Same is true for the USB Monitor.

    Given the fact that the normal HID session and the USB endpoint session are working fine, am I missing anything in order to get the Monitor enumerations to populate?

    Thanks and kind regards,
    Jörg

    posted in Support & Troubleshooting •