<![CDATA[Time to transfer credits to another account]]>With the release and update to the new licencing model, I got a certain amount of credits on the new account that I created with the same email address that I used to purchase a company licence earlier for the previous version.

To allow other users from my company to use paid features in the new version, I created a new workgroup account and transfered all the credits to it.

However they have not arrived yet. How long can this transfer take?
Since this is a relatively new feature, there is the possibility of a bug and the credits being lost.

]]>http://64.23.185.212/forum/topic/12/time-to-transfer-credits-to-another-accountRSS for NodeMon, 05 Oct 2026 11:44:16 GMTThu, 09 Sep 2021 13:08:59 GMT60<![CDATA[Reply to Time to transfer credits to another account on Tue, 14 Mar 2023 06:48:59 GMT]]>The reset is completed ...
Thank you very much

]]>http://64.23.185.212/forum/post/286http://64.23.185.212/forum/post/286Tue, 14 Mar 2023 06:48:59 GMT<![CDATA[Reply to Time to transfer credits to another account on Tue, 14 Mar 2023 06:36:44 GMT]]>Paulo, you can refund paid capabilities as credits (to use those for a subscription) on the Capabilites page:

cf6c8575-2e5f-4646-a9e8-228ee4dd01d4-image.png

]]>http://64.23.185.212/forum/post/285http://64.23.185.212/forum/post/285Tue, 14 Mar 2023 06:36:44 GMT<![CDATA[Reply to Time to transfer credits to another account on Tue, 14 Mar 2023 06:33:19 GMT]]>i just purchased a Serial Monitor License (USD$35) but i cannot use it as I do't know exactly what I need.
I would like to return this license and receive the credits back (USD35) to use on a new subscription

]]>http://64.23.185.212/forum/post/284http://64.23.185.212/forum/post/284Tue, 14 Mar 2023 06:33:19 GMT<![CDATA[Reply to Time to transfer credits to another account on Fri, 10 Sep 2021 07:55:25 GMT]]>Thanks, the credits now arrived

]]>http://64.23.185.212/forum/post/28http://64.23.185.212/forum/post/28Fri, 10 Sep 2021 07:55:25 GMT<![CDATA[Reply to Time to transfer credits to another account on Thu, 09 Sep 2021 15:38:42 GMT]]>Thank you for the bug report! The glitch is fixed, and your credits have been moved to the target account according to the credit transfer journal. Please double-check if everything is correct.

]]>http://64.23.185.212/forum/post/27http://64.23.185.212/forum/post/27Thu, 09 Sep 2021 15:38:42 GMT