Privacy Policy

PRIVACY POLICY
IO NINJA
TIBBO TECHNOLOGY, INC.

Tibbo Technology Inc. ("Tibbo") respects the privacy of our users. This Privacy Policy outlines WHAT and WHEN is being transmitted between the IO Ninja software and Tibbo servers.

1. GET UPDATE MANIFEST: Upon startup, IO Ninja may contact Tibbo servers to download and analyze the update manifest. Update manifest is a text file containing information about the version number and download location of the latest release of IO Ninja. New version checks can be completely disabled on the Settings->Privacy configuration page.

2. GET NAG MANIFEST: Upon startup in UNREGISTERED mode, IO Ninja will contact Tibbo servers to download and apply the nag manifest. Nag manifest is a text file describing the policy for showing banners, nag screens and nag messages in the log. If IO Ninja is REGISTERED (PAID or EVALUATION license) nag manifest will not be downloaded, and nags will not be shown.

3. POST USAGE STATS REPORTS: Upon startup, IO Ninja may contact Tibbo servers to submit usage statistics collected during previous runs of IO Ninja. Usage statistics help us understand how exactly our users utilize the IO Ninja functionality so we can invest our development time and efforts where it matters the most. Usage statistics include: the basic information about the platform IO Ninja is being run on (OS type and version, CPU architecture, physical memory size), basic information about a particular installation of IO Ninja (version, license type, installation id) and the number of times different features of IO Ninja have been used during previous IO Ninja sessions (plugins usage counts, the number of times log files have been saved or opened, the amount of data transmitted, etc). Note, that usage statistics reports DO NOT INCLUDE SENSITIVE INFORMATION (e.g., the actual bytes transmitted or received during IO Ninja sessions, the actual address history, personal user information such as user name, computer name, local IP address, etc). Unless configured otherwise, before submission all usage statistics reports are encrypted in a way so that only Tibbo can decipher them (using RSA-2048 and AES-192). Therefore, there's no need to worry about these reports being eavesdropped by a potential attacker. Usage statistics reports can be completely disabled on the Settings->Privacy configuration page (PAID license owners only).

4. POST CRASH REPORTS: Upon startup, IO Ninja may contact Tibbo servers to submit crash dumps collected during previous runs of IO Ninja. During a crash, IO Ninja tries to collect information which could help us identify the cause of the crash -- a so-called crash report. Currently, crash reports are only being collected and submitted on Microsoft Windows. Crash reports include: the basic information about the platform IO Ninja is being run on (OS type and version, CPU architecture, memory stats), the version of IO Ninja and a Windows minidump file collected using the WinAPI function MiniDumpWriteDump with MINIDUMP_TYPE set to MiniDumpNormal. This way a minidump will only include just the MINIMUM amount of information necessary to reconstruct stack traces. Unless configured otherwise, IO Ninja asks for a user's permission before submitting a crash report and encrypts all crash report files in a way so that only Tibbo can decipher them (using RSA-2048 and AES-192). Therefore, there's no need to worry about these reports being eavesdropped by a potential attacker. Crash reports can be completely disabled on the Settings->Privacy configuration page (PAID license owners only).

Copyright (c) 2008-2017
Tibbo Technology, Inc.
9F-3, Lane 169, Kang-Ning St., Hsi-Chih Dist., New Taipei City, Taiwan
All rights reserved.
TIBBO is a trademark of Tibbo Technology, Inc.
November 06, 2017