Hi Vladimir,
Interesting,I went to File, there was no settings listed, so I went to preferences and got the settings page, and then there was no 'My Account' so I decided to start again from square 1. I deleted the file, and this time downloaded it from your website (I downloaded it from Mac App Store last time). This time it started with a panel requesting how to log in which wasn't there before. It works now, not sure what happened previously. thank you for your prompt response.
David

Hi, I am a new user having just purchased a 12 month subscription. I am attempting to run the software on my iMac running macOS Ventura 13.2.1 (22D68).
When I try to run a serial session I get:-

The Serial plugin requires the following locked capabilities:
org.jancy.io.serial
To unlock capabilities, do either of the following:

Purchase these capabilities

Start an evaluation
I have purchased a subscription so I expected it all to be unlocked.

I also tried the evaluate option, and as soon as I click yes for the 14 day trial the program crashes.

Help please.

Thanks

David